Privacy Policy

Effective Date: 01 August 2024

Introduction

Welcome to Goodstrolley ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

  • Customer Information: Includes your name, email address, phone number, password, and purchase history.
  • Seller/Retailer Information: Includes business name, email address, phone number, password, product information, and sales data.
  • Order Information: Includes details of orders placed through the app, including product details and delivery addresses.

How We Use Your Information

  • To facilitate transactions between customers and sellers/retailers.
  • To provide customer support and resolve disputes.
  • To enhance our platform and services based on your feedback and interactions.
  • To send you marketing communications with an option to opt-out at any time.

Liability

  • Sellers and retailers are solely responsible for the physical products they offer. We disclaim liability for product quality, safety, and delivery issues.
  • We are not responsible for disputes arising between customers and sellers/retailers.

Data Protection

  • We implement industry-standard security measures to safeguard your personal data.
  • We adhere to applicable data protection laws and regulations to ensure your privacy.

Data Sharing

We may share your information with:

  • Sellers/retailers to facilitate transactions.
  • Third-party service providers, such as payment processors, who assist in service delivery.
  • Law enforcement agencies when required by law.

User Rights

You have the right to:

  • Access and update your personal information.
  • Opt-out of receiving marketing communications.
  • Request deletion of your data, subject to applicable legal requirements.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be effective immediately upon posting the updated policy on our platform. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at ajit.yadav@goodstrolley.com or call +91-8800483068.

By using the Goodstrolley app, you acknowledge that you have read and understood this privacy policy and agree to its terms.